Vinted Members Express Anger Regarding Sizing Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has revised its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category versus the original listing because of the remapping.
Vinted explained the revised method more closely matches similar services.
They have suggested members to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Changes
Before the change, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but is now a UK 16-18.
Member Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, based in Glasgow, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, Vinted reversed a change to its shipping options following member complaints.
